Cookie Policy

1. Introduction

This Cookie Policy explains how Lookmup uses cookies and similar technologies when you visit our platform. This policy should be read alongside our Privacy Policy which explains how we use your personal information.

By using our platform, you consent to the use of cookies in accordance with this policy. You can control and manage cookies through your browser settings and our cookie consent banner.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings, which can make your next visit easier and more useful.

We use cookies and similar technologies (such as web beacons, pixel tags, and local storage) to enhance your experience on our platform.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the platform to function properly and cannot be disabled. They do not store any personally identifiable information.

3.2 Third-Party Service Cookies

Our platform integrates with third-party services that may set their own cookies. These cookies are essential for the functionality of these services.

4. Cookie Consent Management

4.1 Cookie Consent Banner

When you first visit our platform, you will see a cookie consent banner that allows you to:

• Accept All: Accept all cookies (essential and third-party service cookies)
• Essential Only: Accept only essential cookies for platform functionality
• Reject Non-Essential: Reject non-essential cookies (currently all our cookies are essential)

4.2 Managing Your Cookie Preferences

You can manage your cookie preferences in several ways:

• Browser Settings: Most browsers allow you to control cookies through their settings. You can block, delete, or manage cookies for specific websites.
• Cookie Banner: Use our cookie consent banner to modify your preferences.
• Contact Us: Email us at support@lookmup.com to update your cookie preferences.

5. Impact of Cookie Choices

Your cookie choices may affect your experience on our platform:

5.1 Essential Cookies

These cookies cannot be disabled as they are necessary for platform functionality:

• Authentication and login functionality
• Session management and security
• API route authentication
• Payment processing through Stripe
• Video call functionality through Agora
• Database operations through Supabase

5.2 Third-Party Service Cookies

Disabling cookies from our third-party services may prevent those services from working properly:

• Stripe: Payment processing may not work correctly
• Agora: Video calls may fail to connect or function properly
• Supabase: Authentication and database operations may be affected

6. Cookie Duration

Cookies on our platform have different lifespans:

• Session Cookies: Deleted when you close your browser
• Authentication Cookies: Typically last for the duration of your session or until you log out
• Third-Party Cookies: Duration varies by service provider (session to 2 years)
• Consent Cookies: 1 year (to remember your cookie preferences)

7. Data Sharing and Third Parties

Some of our third-party service providers may collect information through cookies:

• Stripe: May collect payment and fraud prevention data
• Agora: May collect video call session and connection data
• Supabase: May collect authentication and database usage data

Each third-party service has its own privacy policy governing how they use the data collected through their cookies. We recommend reviewing their privacy policies for more information.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our platform after any changes constitutes acceptance of the updated Cookie Policy.

9. Contact Information

If you have any questions about this Cookie Policy or our use of cookies, please contact us: